Last updated: January 2026

Shri Kalyan Books Depot (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website kalyanbookdepot.com, make purchases, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, mobile number, delivery address (provided during checkout or account creation)
• Payment Information: We do not store your credit/debit card details. Payments are processed securely through third-party gateways (Razorpay, Paytm, etc.)
• Order & Browsing Data: Order history, products viewed, IP address, device information, browser type
• Cookies & Tracking Technologies: Used to improve your experience and for analytics

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support and resolve complaints
• Send order updates, promotional offers, and newsletters (you can unsubscribe anytime)
• Prevent fraud and comply with legal obligations
• Improve our website, products, and services
• Conduct internal analytics and business operations

3. Sharing of Your Information

We share your personal information only in the following limited cases:

• With delivery partners (e.g., Delhivery, DTDC, India Post) for shipping purposes
• With payment processors (Razorpay, Paytm, etc.) strictly for transaction processing
• With trusted service providers (cloud hosting, email service, etc.) under strict confidentiality agreements
• When required by law, court order, or government authorities

We do not sell your personal data to third parties for marketing purposes.

4. Your Consent

By visiting our website, creating an account, or placing an order, you consent to the collection, use, and processing of your personal data as described in this policy. You may withdraw your consent at any time by contacting us, though this may affect your ability to use certain services.

5. Your Rights (Under DPDP Act, 2023)

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data (subject to legal retention requirements)
• Object to or restrict processing
• Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, email us at: contact@kalyanbookdepot.com

6. Data Security

We implement reasonable technical and organizational measures (SSL encryption, secure servers, access controls, etc.) to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Inactive accounts are generally deleted after 3 years (subject to legal requirements).

8. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may affect some website features.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

11. Contact / Grievance Officer

Grievance Officer: Kishan Lal Saini
Email: contact@kalyanbookdepot.com
Phone: +91 98296 42705
Address: Shop No- 360, Tikalya Basti, Tonk Rd, near Vivekanand School, Telephone Colony, Bank Colony, Tonk Phatak, Jaipur, Rajasthan 302015

If you have any questions or concerns about this Privacy Policy, please feel free to contact us.

Thank you for trusting Shri Kalyan Books Depot!
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